Support

We’ve got you covered. Whether you have questions regarding instructional materials, educational platforms, and/or technology--we are here to support you.

Difficulty logging in to student instructional programs? Please see below for supports.

Student Login Instructions Immersive Reader Quick Start

Student Technology Support Request ELi Device Date and Time Fix

Download the ELi Family Guide

Download Remote Learning with Office 365

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Instructional Supports

Questions about instructional packets or online resources? Please see below.

Submit Help Request Browse Resources

Phone Hotline

Call the 24-hour hotline at 202-442-5885 for technical support,

or access the tech FAQ and help form at https://backtoschool.dc.gov/

202-442-5885

DC Public Schools | 1200 First St. NE | Washington, DC | 20002

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